The regional harbour master and the pilotage service did not have processes in place to follow up audit findings, to ensure that they were appropriately monitored, actioned and closed out in a timely manner.
The action taken by Maritime Safety Queensland to monitor, follow up and close off audit findings within audit timeframes addresses the issues.
Maritime Safety Queensland now monitors the progress of audit findings/recommendations and closes off accordingly. The audit report has been amended to ensure follow up and close off on findings in a timely manner. All Regional Harbour Master’s will record the progress and closure as per the audit timeframes.