As required under the Transport Safety Investigation Regulations 2021 (TSI Regulations), train operating crew, rail and track owners and operators must report accidents and serious incidents (Category A occurrences) immediately on becoming aware of the occurrence.

Phone all Category A occurrences directly to ONRSR by calling 1800 430 888 (24 hrs/7 days).

Operators then have 7 days in which to complete a data submission task to provide all the required details of the occurrence through the ONRSR Portal,

Category B notifiable occurrences must be reported by rail transport operators to ONRSR via the ONRSR Portal within 72 hours of becoming aware of the occurrence. Operators then have 14 days in which to complete a data submission task to provide all the required details of the occurrence through the ONRSR Portal.

ONRSR forwards notification information to the ATSB to meet the Transport Safety Investigation Act 2003 requirements for the reporting of immediately reportable and routine reportable matters and to enable the ATSB to initiate any investigative response.

Category A immediately reportable occurrences

A collision between a train and:

  • a person that results in a serious injury or fatality – including self-harm incidents; 
  • a rail safety worker; 
  • a vehicle at a level crossing;
  • a vehicle that results in a serious injury or fatality; 
  • another train on the running line.

A collision resulting in significant damage or serious injury/fatality between a train and:

  • a train; 
  • rolling stock; 
  • plant/machinery within a rail worksite; 
  • rail infrastructure.

A near hit collision between a train and a rail safety worker.

Category B reportable within 72 hours

A collision between a train and person other than a rail safety worker that does not result in a serious injury or fatality.

A near hit collision between a train and a person or vehicle at a level crossing.

A near hit collision or a collision (not being Category A) between a train and:

  • a train;
  • rolling stock;
  • plant/machinery within a rail worksite;
  • rail infrastructure.

Further information on reporting obligations is available on the ONRSR website.