Cranfield University in the United Kingdom, working in collaboration with Virgin Blue Airlines in Australia, applied to the Australian Transport Safety Bureau for an aviation safety research grant in 2004. The grant was awarded to support a two-phase research project into evacuation commands used by cabin crew in managing passengers during evacuations. The first phase was a best practice forum and survey, supported by members of the Asia Pacific Cabin Safety Working Group of the Australian Society of Air Safety Investigators, to establish the commands, policies and procedures currently in use…