The Australian Maritime Safety Authority’s Maritime Assistance Services procedures to support the National Plan for Maritime Environmental Emergencies (National Plan) were not effectively implemented. Consequently, there was a 12-hour delay in tasking the state’s nominated emergency towage vessel, Svitzer Glenrock, which significantly prolonged the emergency.
To be advised
The Australian Maritime Safety Authority (AMSA) advised the ATSB that it did not agree that the Maritime Assistance Services (MAS) procedures were ‘inadequately implemented’.
However, AMSA advised that since the Portland Bay incident it had undertaken a range of work relevant to the management of the MAS procedures, including implementation of the outcomes of its evaluation report into the incident, which has included:
The ATSB notes with concern that AMSA does not agree with the finding that its MAS procedures had not been effectively implemented. However, the ATSB welcomes the safety action that AMSA has taken, which could adequately address the safety issue when implemented in conjunction with action to address the 3 other safety issues addressed to AMSA. Therefore, the ATSB has issued the following safety recommendation to AMSA.
The Australian Transport Safety Bureau recommends that the Australian Maritime Safety Authority (AMSA) takes further safety action to address this safety issue in conjunction with action to address the other safety issues addressed to AMSA in this report.
On 13 August 2025, the Australian Maritime Safety Authority (AMSA) advised that it had accepted the ATSB’s recommendation to take safety action to adequately address the safety issue and was committed to its vision of safe and clean seas, saving lives.
In addition to the proactive safety action that it had previously taken and detailed in the ATSB’s final investigation report, AMSA advised that it proposed to take further action to complete the work underway. According to AMSA, the range of safety action taken has and will continue to improve:
In addition, AMSA provided details of the action taken, which is spread across the inter-related subjects of incident escalation, incident management, interagency coordination and emergency towage.
The AMSA annual internal escalation exercise program is intended to test and continually refine incident escalation and maritime assistance procedures, and to build whole of agency preparedness and professional development of staff. The 2025-26 program includes:
Safety action for incident management includes a review of the National Plan for Maritime Environmental Emergencies (National Plan), improved capability to issue directions (intervention) and improved procedures. In summary:
Safety action for interagency coordination includes further steps to improve collaboration and communication with response partners. Monthly meetings are held between AMSA and states, the Northern Territory and the Australian Marine Oil Spill Centre, to discuss implementation and review of the National Plan, exercises, learning and development and recent response activities. The outcomes from these meetings include:
In addition, AMSA facilitates National Plan coordination workshops, the most recent of which (Marine Pollution Controller workshop, June 2025) targeted senior managers responsible for interagency coordination with a focus on coordination across jurisdictional boundaries.
Finally, the future emergency towage capability contract tender specifications aim to increasing the capability to support larger ships in more extreme weather events to complement incident management. The contract tender process is expected to be finalised by October 2025.
The ATSB welcomes the broad range of safety action taken by AMSA to address this safety issue. In this regard, AMSA’s incident escalation program and its annual evaluation together with the trials to assess improvements to incident management procedures are directly related to the issue and key safety action measures.
The ATSB considers this safety issue should be adequately addressed when the key measures noted above have been effectively implemented and evaluated as such. The ATSB will monitor the issue and seek an update from AMSA in January 2026 on the implementation of these measures and the progress of other related safety action.