Safety issue

Safety issue description

The operator had not formally defined the roles and responsibilities of key positions involved in monitoring and managing flight operations, such as the standards manager for each fleet and the General Manager Flying Operations (Medivac and Charter).

Issue number AO-2014-190-SI-09
Issue owner Pel-Air Aviation
Transport function Aviation: Air transport
Date issue released 23/11/2017
Issue status justification

The ATSB is satisfied that the action undertaken satisfactorily addressed this safety issue.

Safety action

Action type Proactive action
Action number AO-2014-190-NSA-034
Organisation Pel-Air Aviation
Action date 23/11/2017
Action description

In June 2010, the operator amended its operations manual to include a description of the role and accountabilities of a standards manager. The manual stated a standards manager was:

  • accountable to the head of training and checking for the supervision of their fleet type, check pilots and supervisory pilots
  • accountable for the implementation of training and checking programs within their fleet
  • responsible for the development of operating procedures for the fleet
  • responsible for communicating front line issues to senior management.

The OM also included a list of more specific accountabilities for a standards manager.
Action status Closed