Aviation safety investigations & reports

Loading related event involving Airbus A330, VH-QPD, Sydney Airport, New South Wales, on 17 December 2017

Investigation number:
Status: Active
Investigation in progress
Phase: Final report: Internal review Read more information on this investigation phase


The ATSB is investigating a loading related event involving Airbus A330, VH-QPD, Sydney Airport, New South Wales, on 17 December 2017.

During unloading, ground crew detected that the flight had been conducted with an incorrect pallet in the hold. Post-flight calculations revealed that the aircraft had been 875 kg heavier than calculations and 495 kg over the maximum take-off weight.

As part of the investigation, the ATSB will interview ground personnel, review documentation, and gather additional information.

A final report will be released when the investigation is completed.

Should a critical safety issue be identified during the course of the investigation, the ATSB will immediately notify those affected and seek safety action to address the issue.

General details
Date: 17 December 2017   Investigation status: Active  
Time: 13:30 ESuT   Investigation level: Short - click for an explanation of investigation levels  
Location   (show map): Sydney Airport   Investigation phase: Final report: Internal review  
State: New South Wales   Occurrence type: Loading related  
  Occurrence class: Operational  
Report status: Pending   Occurrence category: Incident  
Anticipated completion: 1st Quarter 2019   Highest injury level: None  

Aircraft details

Aircraft details
Aircraft manufacturer Airbus  
Aircraft model A330-303  
Aircraft registration VH-QPD  
Serial number 0574  
Operator Qantas Airways  
Type of operation Air Transport High Capacity  
Sector Jet  
Damage to aircraft Nil  
Departure point Sydney, NSW  
Destination Beijing, China  
Last update 24 December 2018