Effective safety briefings

The ATSB recommends hot-air balloon operators, following their pre-flight safety briefing, have passengers demonstrate the landing position in the basket, to ensure there is no confusion about what to do in an emergency.

ao2018016_balloon_news.jpg

On 8 February 2018, a Kavanagh B-350 hot-air balloon, registration VH-EUA, operated as a scenic charter flight north of the Yarra Valley in Victoria with one pilot and 15 passengers on board.

About 45 minutes into the flight, the balloon encountered a sudden wind change with associated turbulence. The turbulence initially caused the balloon to increase altitude but then it began to descend. The pilot decided to conduct an emergency landing in a nearby paddock. Eleven passengers were injured in the resulting hard landing, with four requiring hospitalisation.

Acting ATSB Executive Director Transport Safety, Mr Patrick Hornby said that despite a pre-flight safety briefing, there was confusion among the passengers about what to do when the pilot advised them to get into their landing position.

It is good practice to ensure that all passengers know what they need to do after they have boarded the basket, including what they need to do in an emergency situation.

“The accident happened when the balloon encountered an unexpected wind change,” Mr Hornby said. An emergency landing was conducted, and some of the passengers were confused about what to do.”

The use and availability of Illustrated safety information cards is also recommended, particularly for passengers from a non-English speaking background. These should be kept or displayed in a convenient location for passengers to access or refer to.

“There are some important safety lessons from this accident,” Mr Hornby said. “It is good practice to ensure that all passengers know what they need to do after they have boarded the basket, including what they need to do in an emergency situation. Passengers need reminders.”

On 10 October 2018, the Civil Aviation Safety Authority released a cabin safety bulletin (Cabin safety bulletin 12 - General aviation passenger briefings(Opens in a new tab/window)) to provide guidance on how to conduct an effective safety briefing to improve passenger situational awareness and their response during an emergency.

Read the final report: Hard landing involving Kavanagh B-350 hot-air balloon, VH-EUA, 6 km east-north-east of Yarra Glen, Victoria, on 8 February 2018

Dismissing the warnings

The ATSB is urging flight crews to stop and seek further guidance when confronted with any ambiguous situations pre-flight.

The ATSB’s investigation into an incident involving a passenger flight brings an important warning for crews about the potential for anomalies in warning systems.

The incident occurred on 26 May 2018, when a SAAB 340B was taxiing at Esperance Airport, Western Australia. The aircraft was scheduled to conduct a passenger flight to Perth with three crewmembers and 32 passengers on board.

As the aircraft taxied, the first officer (FO) conducted a test of the ice protection system, and the flight crew received a Master Caution. The warnings did not match any of the scenarios in the Quick Reference Handbook (QRH) checklist. The Captain discussed the warnings with the FO, how had not detected any defects in the de-icing system during the daily walk-around check of the aircraft.

The flight crew concluded that the warnings were most likely the result of a faulty sensor and there was no risk to the safety of the flight. They noted that the forecast freezing level was 7,500 ft and if necessary, the flight to Perth could be conducted as low as 4,000 ft. They elected to proceed with the flight as scheduled and the flight was conducted without further incident.

… if confronted with an abnormal or ambiguous situation pre-flight, which have the potential to affect safety of flight, crews should stop and seek further guidance.

After landing, the flight crew found a tear in the right stabiliser boot.

The ATSB investigation found that the crew had likely conducted the flight with a small defect in the boot, which increased in size during the flight. The reason for the ambiguous nature of the warnings could not be determined.

The incident highlights an important warning for flight crews regarding the potential for anomalies to occur in the operation of warning systems. In the event that fault indications are ambiguous and there is the possibility of affecting the safety of the flight, it is important to take the necessary, conservative precautions to resolve the issue prior to conducting the flight.

Damaged de-icing boot

damaged-saab-de-icing-boot_pics.png

Read the final report: De-icing boot failure involving Saab 340, VH-ZLH, Esperance Airport, Western Australia, on 26 May 2018

In-flight propeller loss

The Australian Transport Safety Bureau’s (ATSB) investigation into the in-flight propeller loss involving a Saab 340B was the result of a fracture of the propeller shaft on the right engine propeller gearbox (PGB).

ao-2017-032-final.jpg

The right propeller separated from the aircraft, with 16 passengers and three crew on board, while it was on approach to Sydney Airport from the south-west on 17 March 2017.

The ATSB found the fracture was due to a fatigue crack that originated in a propeller shaft flange dowel hole and spread through the shaft until it could no longer transmit the loads required to maintain the propeller on the aircraft.

The NSW Police Aviation Support Branch undertook a search operation for the propeller four days later. The propeller was located in dense bushland at Revesby, and airlifted out.

ATSB Chief Commissioner Greg Hood said the investigation was unable to determine, conclusively, what caused the fatigue crack to occur.    

“This was an extremely rare event, and the crew should be commended.”

“The ATSB’s investigation found the crew demonstrated a high level of professionalism in their communication, coordination and application of the safety checklist procedures in their response to the incident, which resulted in an uneventful single-engine landing at the airport,” Mr Hood said.

“This was an extremely rare event, and the crew should be commended.”

Following the incident, the engine manufacturer, General Electric, and the airline, undertook a number of proactive safety actions.

“The airline and the engine’s manufacturer have undertaken a number of proactive safety actions, such as the release of new service bulletins and airworthiness directives, and changes to their maintenance regime, to reduce the risk of this extremely rare event from occurring again,” Mr Hood said.

“Flying remains as one of the safest forms of travel for the public. Here in Australia, we have one of the best aviation safety records in the world.”

Read the final report: In-flight loss of propeller involving Saab 340B, VH-NRX, 19 km (10 NM) south-west of Sydney Airport, New South Wales, on 17 March 2017

Check your checklist

The Australian Transport Safety Bureau’s (ATSB) final report into the loss of control and collision with terrain involving Beechcraft B200 King Air, registered VH-ZCR, highlights the importance of following a cockpit checklist.

During take-off from Essendon Airport, Victoria, on the morning of 21 February 2017, the aircraft diverged to the left of the runway centreline.

Having reached a maximum altitude of 160 feet (49 metres) above ground level, the aircraft began to descend with an increasing left sideslip. The aircraft subsequently collided with the roof of a building in the Bulla Road Precinct Retail Outlet Centre of Essendon Airport.

The aircraft was destroyed by the impact. The pilot and four passengers were fatally injured. Two people on the ground received minor injuries.

The ATSB’s investigation found that the pilot did not detect that the aircraft’s rudder trim was in the full nose-left position prior to take-off. The position of the rudder trim, which assists a pilot with controlling an aircraft’s movement around the vertical axis, resulted in a loss of directional control and had a significant impact on the aircraft’s climb performance.

ATSB Chief Commissioner, Mr Greg Hood said this accident emphasised the importance of having a cockpit checklist in place applicable to an aircraft’s specific and current modification status.

“Checklists are a part of every pilot’s pre-flight risk management plan and are an essential tool for overcoming limitations of the human memory,” Chief Commissioner Hood said.

“Checklists ensure action items are completed in sequence and without omission. In this particular tragic accident there were opportunities in the checklist that existed for the pilot to ensure the rudder trim was set to neutral prior to take-off.”

In addition to the importance of using a checklist, this accident also emphasises the challenges associated with decision-making during critical stages of a flight.

“Pilots need to carefully consider their decision-making, particularly during critical phases of flight, such as take-off,” Chief Commissioner Hood said.

Read the final report: Loss of control and collision with terrain involving B200 King Air, VH-ZCR, at Essendon Airport, Victoria, on 21 February 2017

Video: ATSB investigation highlights the importance of using a checklist

Click the image to link to view YouTube video

Aviation Safety Digest online

The Australian Transport Safety Bureau (ATSB) has made available on its website the complete library of the iconic aviation safety publication – the Aviation Safety Digest.

The 150 editions of the famed ‘crash comic’ span from 1953 to 1991, and include special editions on human factors, agricultural operations, visual flight and wake turbulence – to name just a few.

Speaking at the Civil Aviation Historical Society’s Airways Museum at Essendon Airport to officially launch the online editions, ATSB Chief Commissioner Greg Hood said this remarkable collection now preserves such an important part of Australia’s aviation safety history.

“Produced by our predecessor over 38 years, the Aviation Safety Digest provided valuable information and advice to help promote aviation safety in Australia,” Mr Hood said. “Australia has been at the forefront of transport safety for many years. It is important that we preserve and display our history, and this online library is an important historical record of aviation safety in the country.”

Chief Commissioner Hood personally thanked Ross Robotham, who scanned every page of each issue, and Research Fellow at the Civil Aviation Historical Society, Dr Peter Hobbins, who made the issues searchable.

“Without the diligence of Ross and Peter, it would have been impossible make this valuable aviation safety resource publicly available,” Mr Hood said,

“Making the collection of the Aviation Safety Digest available online is a wonderful example of the collegiate nature of Australian aviation.”

Esma Job, widow of Macarthur Job, who was the first full-time editor of the digest, said she was thrilled to see her late husband's work preserved online for everyone to see, now and in the future. 'Mac', as he was known, authored 64 issues of the digest over 14 years.

The online library of the Aviation Safety Digest is available on the ATSB website..

Read about the history of the Aviation Safety Digest on the Civil Aviation Historical Society and Airways Museum's website

Objectivity can reduce risk

The ATSB is advising pilots to be conservative when relying on pilot reports for runway surface conditions, in particular, when the conditions are considered damp.

ao-2015-046-final.jpg

The ATSB’s investigation into the reduced braking effectiveness during landing of a Boeing 737 at Christchurch International Airport, 11 May 2015, highlights the how misperceptions of runway surface conditions can lead to runway excursions.

After touch down on runway 29, the Boeing 737 did not decelerate as expected during the later stages of the landing roll. The crew overrode the autobrakes, applied hard manual braking and retained the use of reverse thrust until the end of the runway.

The aircraft stopped about 5 metres from the end of the runway.

The ATSB found that, due to an increased workload, the crew misperceived the runway surface conditions, believing it to have a damp surface condition when in fact it was wet. This resulted in the aircraft’s expected landing performance not being achieved.

Pilots are advised to apply a conservative approach when relying on other pilot reports for runway surface conditions, in particular, when the conditions are considered damp.

ATSB Executive Director, Transport Safety, Mr Nat Nagy said the incident demonstrates how the subjective nature of runway surface reports and braking actions reports can contribute to the risk of a runway excursion.

“There is little standardisation between how pilots, industry and regulators describe runway surface conditions,” Mr Nagy said. “Information provided to pilots is often from multiple sources, with undefined terminology that may only be relevant to a certain time or type of aircraft.

“To overcome this, the International Civil Aviation Organization will be adopting the United States Federal Aviation Administration’s (FAA) runway condition assessment matrix in November 2020.”

The Civil Aviation Safety Authority (CASA) have advised the ATSB they anticipate aligning their runway condition definitions with ICAO post 2020.

“Until then, pilots are advised to apply a conservative approach when relying other pilot reports for runway surface conditions, in particular, when the conditions are considered damp,” Mr Nagy said.

Additionally, the ATSB found, along with the FAA, that the 15 per cent in-flight safety margin applied to actual landing distances may be inadequate under certain runway conditions. CASA has advised they intend to evaluate this finding and update the corresponding advisory material accordingly.

Read the final report: Reduced braking effectiveness during landing involving Boeing 737-800, VH-VOP, Christchurch Airport, New Zealand, on 11 May 2015

See-and-avoid is a must

The ATSB is urging pilots to ensure they use effective see-and-avoid techniques to avoid traffic conflicts when flying at non-towered aerodromes.

The ATSB’s investigation into a traffic conflict between a Robinson R22 and a Cessna C208 highlights the importance of pilots maintaining a constant visual lookout to avoid traffic conflicts.

On 19 September 2017, a Cessna C208 (VH-SJJ) and a Robinson R22 (VH-MFH) came into traffic conflict at the Ballina Bryon Gateway Airport. The Cessna entered and rolled on runway 06 while the Robinson was on its short final at 200 ft about two thirds along the same runway.

The ATSB found that despite the use of the common traffic advisory frequency (CTAF) and the certified air/ground radio service (CA/GRO) to advise of their positions by both pilots and instructor on board VH-MFH (MFH was on a training circuit) the pilot of VH-SJJ moved onto the runway before he had visually identified the helicopter.

Traffic conflicts are among the most common occurrences at non-towered aerodromes.

ATSB Executive Director, Transport Safety, Mr Nat Nagy says that traffic conflicts are among the most common occurrences at non-towered aerodromes.

“The proper use of the CTAF and the CA/GRO are important tools to build your situational and traffic awareness, but it is also important to maintain a constant visual lookout to confirm the information you are receiving.”

“There are high workloads while flying in and around airports. Things can change quickly, updates on what is happening can take time to reach a pilot, or they can be misheard or not heard at all.

“Maintaining constant visual awareness is a vital technique to ensure you are able to operate safely,” Mr Nagy said. 

Read the final report: Traffic conflict involving Cessna 208, VH-SJJ and Robinson R22, VH-MFH, at Ballina Byron Gateway Airport, New South Wales, on 19 September 2017

Additional reading: A pilot's guide to staying safe in the vicinity of non-controlled aerodromes.

Understand the plan

The ATSB is highlighting the need for a shared understanding or ‘shared mental model’ of a ship’s passage plan by bridge crew and harbour pilots to ensure a safe voyage.

aquadiva_news.jpg

The ATSB’s investigation into the near grounding of the bulk carrier Aquadiva in Newcastle Harbour on 12 February 2017 also underlines the importance of a ship’s bridge crew and harbour pilot engaging in effective communication and information exchange to develop this shared understanding or mental model of a ship’s passage plan.

During the investigation, the ATSB found that Aquadiva’s bridge crew had not received the harbour pilot’s passage plan before he boarded. This meant the harbour pilot and the bridge crew were operating with a different set of assumptions for what constituted a safe passage.  

This misunderstanding restricted the ability of the crew to monitor the ship’s progress properly and identify or correct any errors in the ship’s progress.

A shared understanding or mental model of a ship’s passage lets the harbour pilot and bridge crew work together to identify errors and take steps to correct them quickly.

As a result, when insufficient rudder was applied during the ship’s passage through a section of the harbour known as The Horse Show, the bridge crew did not identify the issue or alert the harbour pilot. The ship then slewed, or moved sideways, toward the southern edge of the channel, and went over the limits of the marked navigation channel.

Once the issue was identified, additional tugs were required to arrest the ship’s movement and return it to the channel to complete its safe passage out to sea.

ATSB Executive Director, Transport Safety, Mr Nat Nagy, said a shared understanding or mental model of a ship’s passage lets the harbour pilot and bridge crew work together to identify errors and take steps to correct them quickly.

“This shared understanding can be enhanced through tools such as a portable pilotage unit,” Mr Nagy said.

“In this case it could have helped with the communication between the pilot and bridge crew to point out and clarify the differences between each passage plan.”

Read the final report: Near grounding of Aquadiva, Newcastle Harbour, New South Wales, on 12 February 2017

Managing the use of pitot probe covers at Brisbane Airport

Safety Advisory Notice

Brisbane Airport Corporation and the Civil Aviation Safety Authority have both previously recommended that operators use covers on their aircraft’s pitot probes during turnarounds to mitigate the risk of insects building nests in them and significantly affecting the reliability of airspeed indications. In addition to using pitot probe covers, rigorous processes need to be in place to ensure that covers are removed prior to flight.

What happened

During a take-off roll at Brisbane Airport on 18 July 2018, the flight crew of an Airbus A330 (international operation) detected an airspeed anomaly including red speed (SPD) flags on both primary flight displays. The flight crew continued the take-off and climb and carried out several checklists before returning to Brisbane Airport.

A subsequent inspection after the aircraft landed identified that pitot probe covers were fitted to the aircraft’s three pitot probes, which made the probes ineffective for flight.

Why did it happen

The ATSB investigation is continuing, and the full reasons and context associated with the pitot probe covers not being removed prior to flight, and the take-off being continued with unusable airspeed information, are still being examined.

In recent years there have been several reports of insect activity disrupting aircraft systems at Brisbane Airport. These included blocked pitot probes, mainly from nests built by mud-dauber and other wasps, resulting in airspeed discrepancies and other effects.

The international operator did not routinely use pitot probe covers for turnarounds at Brisbane Airport or other locations. Shortly after the previous flight on 18 July, covers were placed on the aircraft’s three pitot probes by a local engineering support person. Due to miscommunication, the operator’s certifying engineer was not aware of their fitment, and subsequent inspections during the turnaround by personnel from the operator and the ground handling service provider did not identify that they had been fitted.

Safety advisory notice

AO-2018-053-SAN-003 (72.68 KB)

: The Australian Transport Safety Bureau advises all operators that conduct flights to Brisbane Airport to consider the use of pitot probe covers and, if covers are used, ensure there are rigorous processes for confirming that covers are removed before flight.

Read more about this ATSB investigation: AO-2018-053

Reconstruction of pitot probe covers on 9M-MTK, showing pitot cover damage and rub marks on aircraft skin from the streamer

Reconstruction of pitot probe covers on 9M-MTK, showing pitot cover damage and rub marks on aircraft skin from the streamer (Source: ATSB)

Source: ATSB

Publication details

Investigation number AO-2018-053
Series number AO-2018-053-SAN-003
Publication type Safety Advisory Notice
Publication mode Aviation
Publication date 30/08/2018

Air Operator Certificate holders operating aircraft not greater than 5,700 kg

Fuel policy requirements

The current legislation does not require commercial operators of aircraft not greater than 5,700 kg maximum take-off weight (MTOW) to provide instructions and procedures for crosschecking the quantity of fuel on board before and/or during flight. This increases the risk that operators in this category will not implement effective fuel policies and training to prevent fuel exhaustion events.

What happened

On 17 July 2016, at about 1039 Central Standard Time, a McDonnell Douglas Corporation 369D helicopter, registered VH-PLY, experienced fuel exhaustion and a collision with terrain while performing powerline inspections 36 km north-west of Hawker, South Australia. There were three crew on board the helicopter. One pilot in the front left seat, one line-worker in the front right seat and one line-worker in the rear left seat. The three crew members were seriously injured and the helicopter was substantially damaged.

Why did it happen

The ATSB found that the pilot was mistakenly told by ground staff that the aircraft had been refuelled and through distraction, omitted a crosscheck of the fuel quantity before flight. The pilot’s monitoring of the fuel in-flight was based on anticipated endurance, which resulted in him not detecting a low fuel level. The ATSB also found the requirements for the development of fuel policy by operators were dispersed throughout the aviation legislation—14 legislative and three guidance material requirements were found—but they did not require the operator to publish procedures for determining fuel on board before and during flight for commercial operators of aircraft not greater than 5,700 kg MTOW.

Safety advisory notice

AO-2016-078-SAN-009:

From 2003 to 2017, the ATSB has received 26 reports of fuel exhaustion events from Air Operator Certificate holders operating aircraft not greater than 5,700 kg MTOW. Two key contributing factors from these reports are pilots not crosschecking the fuel on board before and/or during flight. Aircraft greater than 5,700 kg MTOW are not represented in the ATSB fuel exhaustion reports. In accordance with CAO 20.2, operators of these aircraft are required to publish instructions and procedures in their operations manuals for the pilot in command to verify the fuel on board before flight. Additionally, CAAP 215-1(2) Appendix B includes guidelines for publishing operations manual procedures for inflight fuel management.

CASA 29/18 – Civil Aviation (Fuel Requirements) Instrument 2018, which contains proposed changes to the current fuel regulations and guidance material is scheduled to commence 8 November 2018. The ATSB considers that the implementation of these changes should address this safety issue.

Until the proposed changes to the current fuel regulations and guidance material are implemented, the ATSB advises Air Operator Certificate holders for aircraft not greater than 5,700 kg MTOW, to consider this safety issue and take action where appropriate.

Read more about this ATSB investigation: AO-2016-078.

Publication details

Investigation number AO-2016-078-SAN-009
Publication type Safety Advisory Notice
Publication mode Aviation
Publication date 02/08/2018