Aviation safety investigations & reports

Accredited Representative to UK AAIB investigation of a tail strike involving a Qantas, Boeing 787-9 registered VH-ZND, London Heathrow Airport, United Kingdom, 9 February 2020

Investigation number:
Status: Active
Investigation in progress


On 9 February 2020, a Qantas Boeing 787-9 was conducting a flight from London Heathrow Airport, Greater London, United Kingdom to Perth Airport, Australia. During rotation, the pilots received a tail strike caution message and returned for landing at London Heathrow Airport. 

The United Kingdom Air Accident Investigation Branch (AAIB) is conducting an investigation into this occurrence. As Australia is the State of Registration of the aircraft, the AAIB has requested an Accredited Representative from the Australian Transport Safety Bureau (ATSB) be appointed.

To facilitate this request, the ATSB initiated an external investigation under the provisions of the Transport Safety Investigation Act 2003.

The UK AAIB is responsible for and will administer the release of the final investigation report into this incident.

Any enquiries relating to the investigation should be directed to the AAIB at: www.aaib.gov.uk 

General details
Date: 09 February 2020   Investigation status: Active  
Location: London Heathrow    
State: International    
  Occurrence category: Incident  
Report status: Pending    

Aircraft details

Aircraft details
Aircraft manufacturer The Boeing Company  
Aircraft model 787-9  
Aircraft registration VH-ZND  
Operator Qantas  
Type of operation Air Transport High Capacity  
Sector Jet  
Damage to aircraft Minor  
Departure point London Heathrow, United Kingdom  
Destination Perth, Australia  
Last update 19 June 2020