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The ATSB is investigating an incorrect configuration event of an Airbus A320, registered VH-VQK, near Ballina Byron Gateway Airport, NSW, on 18 May 2018.

The first officer was the pilot flying. The crew conducted a visual left circuit to runway 24. Because the approach was high, the crew elected to conduct a go-around at about 500 ft. During the go-around, an incorrect flap setting was used, and the captain took over as pilot flying. During the second approach, a landing gear not down warning was triggered as the landing gear had not been selected down, and the crew conducted a second go-around. The crew reported that workload, including communications regarding other traffic, was high.

As part of the investigation, the ATSB will interview the flight crew, examine recorded data from the aircraft and recorded radio transmissions, and gather other relevant information.

A final report will be released at the conclusion of the investigation. Should a critical safety issue be identified during the course of the investigation, the ATSB will immediately notify relevant parties so appropriate safety action can be taken.

General details
Date: 18 May 2018 Investigation status: Active 
Time: 11:00 EST Investigation phase: Examination and analysis 
Location   (show map):near Ballina/Byron Gateway Airport Investigation type: Occurrence Investigation 
State: New South Wales Occurrence type: Incorrect configuration 
 Occurrence class: Operational 
Report status: Pending Occurrence category: Incident 
Anticipated completion: 1st Quarter 2019 Highest injury level: None 
Aircraft details
Aircraft manufacturer: Airbus 
Aircraft model: A320-232 
Aircraft registration: VH-VQK 
Serial number: 2651 
Operator: Jetstar Airways 
Type of operation: Air Transport High Capacity 
Sector: Jet 
Damage to aircraft: Nil 
Departure point:Sydney, NSW
Destination:Ballina/Byron Gateway, NSW
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Last update 10 September 2018