Aviation safety investigations & reports

Incorrect configuration during a go-around involving Airbus A320, VH-VQK, near Ballina Airport, NSW, on 18 May 2018

Investigation number:
Status: Active
Investigation in progress
Phase: Final report: External review Read more information on this investigation phase


The ATSB is investigating an incorrect configuration event of an Airbus A320, registered VH-VQK, near Ballina Byron Gateway Airport, NSW, on 18 May 2018.

The first officer was the pilot flying. The crew conducted a visual left circuit to runway 24. Because the approach was high, the crew elected to conduct a go-around at about 500 ft. During the go-around, an incorrect flap setting was used, and the captain took over as pilot flying. During the second approach, a landing gear not down warning was triggered as the landing gear had not been selected down, and the crew conducted a second go-around. The crew reported that workload, including communications regarding other traffic, was high.

As part of the investigation, the ATSB will interview the flight crew, examine recorded data from the aircraft and recorded radio transmissions, and gather other relevant information.

A final report will be released at the conclusion of the investigation. Should a critical safety issue be identified during the course of the investigation, the ATSB will immediately notify relevant parties so appropriate safety action can be taken.

General details
Date: 18 May 2018   Investigation status: Active  
Time: 11:00 EST   Investigation level: Short - click for an explanation of investigation levels  
Location   (show map): near Ballina/Byron Gateway Airport   Investigation phase: Final report: External review  
State: New South Wales   Occurrence type: Incorrect configuration  
  Occurrence category: Incident  
Report status: Pending   Highest injury level: None  
Anticipated completion: 4th Quarter 2019    

Aircraft details

Aircraft details
Aircraft manufacturer Airbus  
Aircraft model A320-232  
Aircraft registration VH-VQK  
Serial number 2651  
Operator Jetstar Airways  
Type of operation Air Transport High Capacity  
Sector Jet  
Damage to aircraft Nil  
Departure point Sydney, NSW  
Destination Ballina/Byron Gateway, NSW  
Last update 21 October 2019