Training gap

Brisbane Airport Corporation released a safety notice titled Aircraft visibility – aerobridge operations to all operators on 6 August 2025.

The notice emphasised that during operation operators must:

• Ensure the Aerobridge cab is rotated toward the aircraft to allow visibility from the operator’s console.
• Maintain positive line-of-sight with aircraft, at all times
• If visual reference to the aircraft is lost at any time – cease operations until visual reference of the aircraft is regained.

Brisbane Airport Corporation reviewed the operator training material and identified gaps and an opportunity to be more specific in the process to safely attach aerobridges (similar to aerobridge 82) to aircraft. The training was updated in January 2026. Obsolete and inconsistent in-cab instructions are in the process of being removed and will not be replaced in the aerobridge cabs.

BAC also created a new role focused on airside performance of assets and operators, including aerobridges, and all supporting infrastructure tools the operators use. Quality assurance activities have commenced with the role in place.

An aerobridge replacement program will renew 8 aerobridges at Brisbane Airport, including the aerobridge at Gate 82, commencing in 2026 at the international terminal. BAC will review safety features and narrow-body visibility will be reviewed as part of this program. BAC is also planning to trial automated docking of aerobridges in the first half of 2026.