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The pilot in command of the Boeing 747 reported that while cruising at flight level 380 the aircraft encountered clear air turbulence. Although the weather forecast indicated active thunderstorms within 110 NM of the track being flown, turbulence was not forecast nor was there any indication, either visually or via the radar, that turbulence was imminent. The seat belt sign was not illuminated at the time, nor was it required to be illuminated.

Cabin crew reported that a passenger sustained a suspected broken ankle while exiting a lavatory. Another passenger, who was waiting to enter a lavatory, sustained a suspected sprained ankle. There were no other reports of injuries.

General details
Date: 27 October 2000 Investigation status: Completed 
Time: 0440 hours UTC  
Location   (show map):796 km S Guam, Aero. Investigation type: Occurrence Investigation 
State: International  
Release date: 28 May 2001 Occurrence class: Operational 
Report status: Final Occurrence category: Accident 
 Highest injury level: Serious 
Aircraft details
Aircraft manufacturer: The Boeing Company 
Aircraft model: 747 
Aircraft registration: VH-ANA 
Serial number: 24062 
Type of operation: Air Transport High Capacity 
Damage to aircraft: Nil 
Departure point:Sydney, NSW
Destination:Osaka, JAPAN
Serious: 0202
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Last update 13 May 2014