Aviation safety investigations & reports

Loading related involving a The Boeing Company 767-238, VH-EAJ, Sydney, Aerodrome, NSW on 13 February 1998

Investigation number:
Status: Completed
Investigation completed


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The Boeing B767 aircraft was operating an RPT passenger service from Sydney direct to Perth. As the aircraft was rotated for lift-off the co-pilot, who was the handling pilot for the flight, found that the aircraft was very nose heavy. The crew contacted load control and requested a loading check. The check disclosed that 400 kg of cargo had been loaded into position 11, the most forward bay, and this load had not been entered into the loading data. The crew received revised stabiliser trim settings which were confirmed during the arrival into Perth. The investigation found that the load controller had established what load had to be loaded onto the aircraft and had made the relevant weight and balance computations. However the load controller had not locked out the computer field related to freight as is required by the relevant procedures. This allowed the aircraft loaders to load the additional cargo and make an entry into the computer. This entry did not become obvious to the load controller and, because the load controller thought there was no changes to the original computations, the crew were not advised to reconfigure the aircraft. The operator has instituted training procedures designed to improve discipline in the loading system.
Download Final Report
[Download  PDF: 13KB]
General details
Date: 13 February 1998   Investigation status: Completed  
Time: 7:30 ESuT    
State: New South Wales   Occurrence type: Loading related  
Release date: 18 August 1998   Occurrence category: Incident  
Report status: Final    

Aircraft details

Aircraft details
Aircraft manufacturer The Boeing Company  
Aircraft model 767-238  
Aircraft registration VH-EAJ  
Sector Jet  
Damage to aircraft Nil  
Departure point Sydney NSW  
Destination Perth WA