Rail: Network operations

The concern related the network operator’s response to the Coroner’s recommendations in relation to an accident which occurred on the operator’s main line service in which a person was fatally injured when they fell from a platform and were struck by two separate trains.

The concerns related to the procedures in place when a train stopped at a platform while an emergency evacuation was occurring. The passengers were allowed to disembark on to the platform with no prior warning of the emergency.

The concern related to how the operator was categorising incidents and hence not reporting Cat A incidents to the regulator.