Safety issue

Safety issue description

NSW Trains did not have a functioning process for obtaining safety information from the ARTC web portal for its rolling stock operations within Victoria and did not routinely obtain ARTC train notices.

Issue number RO-2020-002-SI-08
Issue owner NSW Trains
Transport function Rail: Passenger - regional
Issue status Closed – Adequately addressed
Date issue released 09/08/2023
Issue status justification

The described introduction of new procedures for accessing WebRAMS should reduce the risk associated with this safety issue. The effectiveness of the safety action will be governed by implementation and oversight.

Safety action

Action type Proactive action
Action number RO-2020-002-PSA-118
Organisation NSW Trains
Action description

NSW Trains advised that it had developed new procedures for the daily access of the ARTC WebRAMS system, which includes procedures in the event WebRAMS was unavailable. NSW Trains has also reviewed interface agreement risks from all rail infrastructure managers (RIMs) to identify and assess NSW Trains' systems and procedures for managing interface safety risks with the relevant RIMs.

In addition, NSW Trains has invested a significant amount into the digitisation of its safety critical information and is committed to implementing a digital solution.