Safety issue

Safety issue description

Rules and procedures for detrainment do not consider a priority option of moving the train to a station or platform.

Issue number RO-2014-009-SI-04
Issue owner NSW Trains; Sydney Trains
Transport function Rail: Passenger - metropolitan
Date issue released 17/01/2018
Issue status justification

Updating flow charts and standard operating instructions to include an instruction to move a train to a platform when detrainment is required addresses this safety issue.

Safety action

Action type Proactive action
Action number RO-2014-009-NSA-044
Organisation NSW Trains
Action date 17/01/2018
Action description

NSW Trains has a flow chart “Decision for customer detrainment” that was being updated to instruct moving the train to a platform when available.

Action status Closed - Action Taken

Safety action

Action type Proactive action
Action number RO-2014-009-NSA-048
Organisation Sydney Trains
Action date 17/01/2018
Action description

Sydney Trains has reviewed and updated its Standard Operating Instruction – Decision for Customer Detrainment (issue date 2 June 2016), to include instruction to move a train to a platform.

Action status Closed - Action Taken