| Safety issue description |
Rules and procedures for detrainment do not consider a priority option of moving the train to a station or platform. |
|---|---|
| Issue number | RO-2014-009-SI-04 |
| Issue owner | NSW Trains; Sydney Trains |
| Transport function | Rail: Passenger - metropolitan |
| Date issue released | 17/01/2018 |
| Issue status justification |
Updating flow charts and standard operating instructions to include an instruction to move a train to a platform when detrainment is required addresses this safety issue. |
| Action type | Proactive action |
|---|---|
| Action number | RO-2014-009-NSA-044 |
| Organisation | NSW Trains |
| Action date | 17/01/2018 |
| Action description |
NSW Trains has a flow chart “Decision for customer detrainment” that was being updated to instruct moving the train to a platform when available. |
| Action status | Closed - Action Taken |
| Action type | Proactive action |
|---|---|
| Action number | RO-2014-009-NSA-048 |
| Organisation | Sydney Trains |
| Action date | 17/01/2018 |
| Action description |
Sydney Trains has reviewed and updated its Standard Operating Instruction – Decision for Customer Detrainment (issue date 2 June 2016), to include instruction to move a train to a platform. |
| Action status | Closed - Action Taken |