Regional Express did not define the roles and expectations for trainers and trainees during practical ground handling training. During practical training for personnel who had not yet been assessed as competent, there was insufficient clarity for who had responsibility for assuring that safety sensitive checks and other tasks had been conducted.
Proactive action taken by Regional Express to update its procedures and communicate the requirement for training supervisors to maintain oversight of practical training have addressed the identified safety issue.
Regional Express has updated its Airport Services Manual to include the responsibilities of training supervisors. The manual was also updated to state that staff under training are not considered competent until such time as they are assessed as competent and that trainers are responsible for the duties and tasks performed by trainees during any task for which a trainer is providing training or supervision. Regional Express also issued an Airport Advisory to its personnel identifying these requirements.
