Wave Air's weight and balance system used an incorrect empty weight moment arm to calculate the aircraft's centre of gravity, and passengers were not weighed in accordance with their procedures.
Wave Air corrected the empty weight moment arm of the aircraft in the weight and balance system. It also reviewed the data of other aircraft in the system to ensure accuracy against published figures. In conjunction with the re-introduction of passenger weighing procedures, this will enable accurate weight and balance assessments for flights going forward.
Wave Air corrected the empty weight moment arm of the aircraft in the weight and balance system. It also reviewed the data of other aircraft in the system to ensure accuracy against published figures. Additionally, the operator's passenger scales have been serviced and returned to the check-in area to be routinely used to weigh passengers as per the operator’s procedures.