Safety issue

Safety issue description

Wave Air's weight and balance system used an incorrect empty weight moment arm to calculate the aircraft's centre of gravity, and passengers were not weighed in accordance with their procedures.

Issue number AO-2024-056-SI-02
Issue owner Wave Air
Transport function Aviation: Air transport
Issue status Closed – Adequately addressed
Date issue released 07/05/2025
Issue status justification

Wave Air corrected the empty weight moment arm of the aircraft in the weight and balance system. It also reviewed the data of other aircraft in the system to ensure accuracy against published figures. In conjunction with the re-introduction of passenger weighing procedures, this will enable accurate weight and balance assessments for flights going forward.

Safety action

Action type Proactive action
Action number AO-2024-056-PSA-321
Organisation Wave Air
Action description

Wave Air corrected the empty weight moment arm of the aircraft in the weight and balance system. It also reviewed the data of other aircraft in the system to ensure accuracy against published figures. Additionally, the operator's passenger scales have been serviced and returned to the check-in area to be routinely used to weigh passengers as per the operator’s procedures.

Action status Closed