Pearl Coast Helicopters did not formally manage risk in the context of its primary business which was multiple helicopter mustering operations.
Revised risk assessment tool and procedures now consider the operator's primary flying activity.
The operator's primary risk assessment tool was revised to consider the primary flight activity with the inclusion of a safe work method statement specific to mustering operations. The company operations manual was updated with new instructions to pilots around the use of multiple helicopters and flying in proximity. The operator also reviewed industry best practice guidance from the Flight Safety Foundation and intends to incorporate elements into future manual revisions.