Batik Air did not ensure that flight crew completed all common traffic advisory frequency (CTAF) training prior to them operating flights into Australia where the use of these procedures could be required.
The safety action taken to enhance the effectiveness of this training should provide Batik Air crews operating services to Australia with the knowledge required to operate into non‑controlled aerodromes using CTAF procedures. The action taken should also ensure that all Batik Air flight crew operating Australian services have undertaken CTAF training and will undertake the training at regular intervals, thereby adequately addressing the safety issue.
Batik Air issued an internal notice to flight crew highlighting the importance of a comprehensive approach briefing, adherence to air traffic control instructions and altitude awareness. These notices also provided information on CTAF and traffic information by aircraft (TIBA) procedures and highlighted the additional risks and absent protections when operating in non‑controlled airspace. Batik Air also disseminated details of the incident to all flight crew and conducted a special flight crew briefing with event details and lessons.
Batik Air also enhanced the CTAF training provided to flight crew by incorporating practical components to the theoretical training already in place. All flight crew assigned to Australian operations have undergone this training and Batik Air has incorporated this training into its annual flight crew training program.