Safety issue

Safety issue description

The air traffic services provider had limited formal guidance regarding how to determine appropriate consolidation periods for en route controllers on one sector before they were transitioned to commence training on another sector.

Issue number AO-2012-012-SI-02
Issue owner Airservices Australia
Transport function Airspace
Date issue released 18/10/2013
Issue status justification

The ATSB recognises Airservices' work to address this safety issue and are satisfied that, when in place, the Airservices enhancements to the guidance material for controller training will adequately address the safety issue.

Safety action

Action type Recommendation
Action number AO-2012-012-SR-018
Organisation Airservices Australia
Action date 18/10/2013
Action description

The Australian Transport Safety Bureau recommends that Airservices Australia takes safety action to address the limited formal guidance regarding how to determine appropriate consolidation periods for en route controllers on one sector before they were transitioned to commence training on another sector.

Action status Released

Organisation response

Date received 17/10/2013
Organisation Airservices Australia
Response status Closed
Response text

Airservices notes that the ATSB considers we have not yet demonstrated that we have satisfactorily addressed this issue and the associated recommendation, and is currently undertaking an internal review of the National ATS Administration Manual (NAAM) and ATC training plan documentation.

The review is aimed at strengthening the internal guidance to support the progression of a controller’s training, taking into account a number of factors including controller competency. In particular, this review will ensure that the factors and rationale considered are documented appropriately. The review is anticipated to be completed by the end of November 2013. Airservices will advise the ATSB of the outcome of this review and any intended actions.