The pre-flight safety briefing and safety information card did not include a clear instruction on how to activate the flow of oxygen from the passenger oxygen masks and that the bag may not inflate when oxygen is flowing. This resulted in some passengers not understanding whether or not there was oxygen flowing in the mask.
Response by AirAsia Indonesia
AirAsia Indonesia responded:
AirAsia follows the Indonesia regulation as stipulated in CASR 121.503 which is not mentioned the such requirement.
However, AirAsia [will] consider to include the requirement in Safety Demo Announcement.
The ATSB reviewed the response provided by AirAsia, and noting their response did not provide a commitment to take action, issues the following Safety Recommendation.