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Processes for evacuating trains

Issue number: RO-2014-009-SI-04
Who it affects: All rail operations
Issue owner: NSW Trains; Sydney Trains
Operation affected: Rail: Passenger - metropolitan
Background: Investigation Report RO-2014-009
Date: 17 January 2018

Safety issue description

Rules and procedures for detrainment do not consider a priority option of moving the train to a station or platform.

Proactive Action

Action organisation: NSW Trains
Action number: RO-2014-009-NSA-044
Date: 17 January 2018
Action status: Closed - Action Taken

NSW Trains has a flow chart “Decision for customer detrainment” that was being updated to instruct moving the train to a platform when available.

Proactive Action

Action organisation: Sydney Trains
Action number: RO-2014-009-NSA-048
Date: 17 January 2018
Action status: Closed - Action Taken

Sydney Trains has reviewed and updated its Standard Operating Instruction – Decision for Customer Detrainment (issue date 2 June 2016), to include instruction to move a train to a platform.

   
Current issue status: Adequately addressed
Status justification:

Updating flow charts and standard operating instructions to include an instruction to move a train to a platform when detrainment is required addresses this safety issue.

 
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Last update 17 January 2018