On the 25 May 2011, Rolls-Royce advised the ATSB that a major corrective action, which arose from an internal major quality investigation, was to remove the existing retrospective concession procedures from their quality system, and replace them with a new Global Process titled Management of Undeclared Non-Conformance in Delivered Product.
The global process was developed to ensure an improved and more consistent approach across the company when it is identified that parts containing undeclared and non-conforming features have been released to the customer for entry into service. The global process included a technical review by a statistic expert.
The global process was incorporated into the engine manufacturer’s quality management system on 4 July 2011.
The ATSB is satisfied that the action taken by Rolls-Royce adequately addresses this safety issue and therefore makes no recommendation.