Aviation safety investigations & reports

Incorrect aircraft configuration - Airbus A321-231, VH-VWW, Singapore Changi International Airport, 27 May 2010

Investigation number:
Status: Completed
Investigation completed


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At 1845 Singapore Time on 27 May 2010, an Airbus A321-231, registered VH-VWW and operating as Jetstar flight JQ57, was undertaking a landing at Singapore Changi International Airport. The aircraft was not in the correct landing configuration by 500 ft height above the aerodrome and, as required by the operator's procedures in the case of an unstable approach, the crew carried out a missed approach.

The investigation identified several events on the flight deck during the approach that distracted the crew to the point where their situation awareness was lost, decision making was affected and inter‑crew communication degraded. In addition, it was established that the first officer's performance was probably adversely affected by fatigue.

The investigation did not identify any organisational or systemic issues that might adversely impact the future safety of aviation operations. However, following this occurrence, the aircraft operator proactively reviewed its procedures and made a number of amendments to its training regime and other enhancements to its operation.

Download Final Report
[Download  PDF: 317KB]
Alternate: [Download  DOC: 695KB]
General details
Date: 27 May 2010   Investigation status: Completed  
Time: 1045 UTC   Investigation level: Systemic - click for an explanation of investigation levels  
Location   (show map): Singapore Changi International    
State: International   Occurrence type: Incorrect configuration  
Release date: 19 April 2012   Occurrence category: Serious Incident  
Report status: Final   Highest injury level: None  

Aircraft details

Aircraft details
Aircraft manufacturer Airbus Industrie  
Aircraft model A321  
Aircraft registration VH-VWW  
Serial number 3916  
Operator Jetstar  
Type of operation Air Transport High Capacity  
Damage to aircraft Nil  
Departure point Darwin, NT  
Destination Singapore  
Last update 03 April 2020