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Recommendation issued to: AirServices Australia

Recommendation details
Output No: R19980160
Date issued: 18 August 1998
Safety action status:
Background:

See report B98/90 - 'Systemic investigation into factors underlying air safety occurrences in Sydney Terminal Area airspace'.

Output text

The Bureau of Air Safety Investigation recommends that Airservices Australia consider restructuring the current roster operating in the Sydney TCU to ensure that contemporary fatigue management research is translated into meaningful duty hour regulations. In any restructure of the roster, BASI recommends that Airservices Australia expand its absentee management program to include individuals who expose themselves to the risks of fatigue by participating in excessive amounts of overtime and/or emergency duty.

Initial response
Date issued: 28 August 1998
Response from: AirServices Australia
Action status: Monitor
Response text:

I refer to your letter of 14 August 1998 concerning the Bureau of Air Safety Investigation (BASI) report on operations in the Sydney terminal airspace area (Investigation Report B98/90).

The report was initially considered by the Board Safety and Environment Committee on 14 August 1998, the day the report was formally issued by Government. Subsequently, the BASI report was considered at the full Board Meeting, held on 21 August 1998.

The Board and Management of Airservices are affording priority consideration to the BASI recommendations and findings. We will work closely with the Civil Aviation Safety Authority in assessing the actions necessary to address the recommendations and findings of the BASI report.

I will write again shortly, when the specific action plans are developed.

Further correspondence
Date issued: 16 November 1999
Response from: AirServices Australia
Response status: Closed - Accepted
Response text:

In any restructure of the roster, BASI recommends that Airservices Australia expand it absentee management program to include individuals who expose themselves to the risks of fatigue by participating in excessive amounts of overtime and/or emergency duty.

The review process outlined in R980157 above addresses much of the issues identified in this recommendation. It is planned that changes to the TCU roster will become effective on 1 February 1999 after staff consultation and expert opinion has been taken into account.

Airservices is committed to the absentee provisions of its EBA and has adopted a program of aggressively addressing this issue. Any revision of rosters will encompass consideration of the effects of fatigue in the workplace.

ATSB response:

The following correspondence was forwarded to Airservices Australia on 4 January 1999:

R980160 - Airservices Australia consider restructuring the current roster operating in the Sydney TCU to ensure that contemporary fatigue management research is translated into meaningful duty hour regulations. In any restructure of the roster, BAS1 recommends that Airservices Australia expand its absentee management program to include individuals who expose themselves to the risks of fatigue by participating in excessive amounts of overtime and/or emergency duty.

Response classification: CLOSED-ACCEPTED

The Bureau requests that confirmation is provided when the proposed changes to the Sydney TCU roster have been implemented, including the nature of those changes.

Further correspondence
Date issued: 09 June 1999
Response from: AirServices Australia
Response status: Closed - Accepted
Response text:

Airservices has previously responded to the following recommendations and has been advised that BASI has accepted those responses and closed off any further action:

R980157
R980160
R980163

ATSB response:

The following correspondence was forwarded to Airservices Australia on 17 December 1999:

Thank you for your response, dated 9 June 1999, in which you detailed action taken in response to recommendations related to the systemic investigation of factors underlying air safety occurrences in Sydney terminal airspace. The following comment on each response to the recommendations is provided for clarification.


R19980160 - The Bureau of Air Safety Investigation recommends that Airservices Australia consider restructuring the current roster operating in the Sydney TCU to ensure that contemporary fatigue management research is translated into meaningful duty hour regulations. In any restructure of the roster, BAS1 recommends that Airservices Australia expand its absentee management program to include individuals who expose themselves to the risks of fatigue by participating in excessive amounts of overtime and/or emergency duty.

Response classification - CLOSED - ACCEPTED

Although the Bureau accepted the Airservices response to this recommendation, confirmation of proposed changes as advised by Airservices in 13 November 1998 correspondence, was requested. While the Bureau has received informal advice the Manager Sydney Operations on 8 August 1999, no formal advice has been received to date. In order to finalise this matter, the Bureau requests that further advice be provided at your earliest convenience.

Further correspondence
Date issued: 04 February 2000
Response from: AirServices Australia
Response status: Closed - Accepted
Response text:

A restructure of the then current roster was done in February 1999.

During 1999 three more rosters were planned to be in force. Two rosters have been put in place, the one leading up to the transition to TAAATS and the one over the transition period. Advice was received and utilised from Rostering Consultants as the most effective rosters, taking into account fatigue and rest periods.

The third roster is the post transition roster. A core roster review team has been appointed which has attended a fatigue management conference as a precursor to developing new rosters in both the TCU and Tower. We will also be waiting for the outcomes of the "Review of Teams" before the roster is finalised.

 
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Last update 01 April 2011