The ATSB is investigating a loading related event involving Airbus A330, VH-QPD, Sydney Airport, New South Wales, on 17 December 2017.

During unloading, ground crew detected that the flight had been conducted with an incorrect pallet in the hold. Post-flight calculations revealed that the aircraft had been 875 kg heavier than calculations and 495 kg over the maximum take-off weight.

As part of the investigation, the ATSB will interview ground personnel, review documentation, and gather additional information.

A final report will be released when the investigation is completed.

Should a critical safety issue be identified during the course of the investigation, the ATSB will immediately notify those affected and seek safety action to address the issue.