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The ATSB is investigating a loading related event involving Airbus A330, VH-QPD, Sydney Airport, New South Wales, on 17 December 2017.

During unloading, ground crew detected that the flight had been conducted with an incorrect pallet in the hold. Post-flight calculations revealed that the aircraft had been 875 kg heavier than calculations and 495 kg over the maximum take-off weight.

As part of the investigation, the ATSB will interview ground personnel, review documentation, and gather additional information.

A final report will be released when the investigation is completed.

Should a critical safety issue be identified during the course of the investigation, the ATSB will immediately notify those affected and seek safety action to address the issue.

General details
Date: 17 December 2017 Investigation status: Active 
Time: 13:30 ESuT Investigation phase: Final report: Internal review 
Location   (show map):Sydney Airport Investigation type: Occurrence Investigation 
State: New South Wales Occurrence type: Loading related 
 Occurrence class: Operational 
Report status: Pending Occurrence category: Incident 
Anticipated completion: 4th Quarter 2018 Highest injury level: None 
Aircraft details
Aircraft manufacturer: Airbus 
Aircraft model: A330-303 
Aircraft registration: VH-QPD 
Serial number: 0574 
Operator: Qantas Airways 
Type of operation: Air Transport High Capacity 
Sector: Jet 
Damage to aircraft: Nil 
Departure point:Sydney, NSW
Destination:Beijing, China
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Last update 14 November 2018