Investigation: AO-2018-003 - Loading related event involving Airbus A330, VH-QPD, Sydney Airport, New South Wales, on 17 December 2017

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Summary

The ATSB is investigating a loading related event involving Airbus A330, VH-QPD, Sydney Airport, New South Wales, on 17 December 2017.

During unloading, ground crew detected that the flight had been conducted with an incorrect pallet in the hold. Post-flight calculations revealed that the aircraft had been 875 kg heavier than calculations and 495 kg over the maximum take-off weight.

As part of the investigation, the ATSB will interview ground personnel, review documentation, and gather additional information.

A final report will be released when the investigation is completed.

Should a critical safety issue be identified during the course of the investigation, the ATSB will immediately notify those affected and seek safety action to address the issue.

General details
Date:	17 December 2017	Investigation status:	Active
Time:	13:30 ESuT	Investigation phase:	Final report: Internal review
Location (show map):	Sydney Airport	Investigation type:	Occurrence Investigation
State:	New South Wales	Occurrence type:	Loading related
		Occurrence class:	Operational
Report status:	Pending	Occurrence category:	Incident
Anticipated completion:	4th Quarter 2018	Highest injury level:	None

Aircraft details
Aircraft manufacturer:	Airbus
Aircraft model:	A330-303
Aircraft registration:	VH-QPD
Serial number:	0574
Operator:	Qantas Airways
Type of operation:	Air Transport High Capacity
Sector:	Jet
Damage to aircraft:	Nil
Departure point:	Sydney, NSW
Destination:	Beijing, China