The Queensland Rail internal emergency debrief following the Cleveland station collision identified issues related to working with external agencies but did not address critical communication shortfalls within train control and between train control and the staff located at the Cleveland station accident site.
Response to safety issue by Queensland Rail
Queensland Rail has implemented an Emergency Preparedness and Response Plans (EPRP) for all City Network Stations and continues to implement an integrated process for addressing communication protocols during emergence incident response.
Lessons learnt during incident debriefing will be captured in Queensland Rail’s newly developed Governance Risk and Compliance (GRC) system which will replace a number of existing systems currently capturing this information.
ATSB comment in response:
The ATSB notes that Queensland Rail is developing a Governance Risk and Compliance system and that this system aims to address communication shortfalls between staff located at network control and accident sites.