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At 1845 Singapore Time on 27 May 2010, an Airbus A321-231, registered VH-VWW and operating as Jetstar flight JQ57, was undertaking a landing at Singapore Changi International Airport. The aircraft was not in the correct landing configuration by 500 ft height above the aerodrome and, as required by the operator's procedures in the case of an unstable approach, the crew carried out a missed approach.

The investigation identified several events on the flight deck during the approach that distracted the crew to the point where their situation awareness was lost, decision making was affected and inter‑crew communication degraded. In addition, it was established that the first officer's performance was probably adversely affected by fatigue.

The investigation did not identify any organisational or systemic issues that might adversely impact the future safety of aviation operations. However, following this occurrence, the aircraft operator proactively reviewed its procedures and made a number of amendments to its training regime and other enhancements to its operation.

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General details
Date: 27 May 2010 Investigation status: Completed 
Time: 1045 UTC  
Location   (show map):Singapore Changi International Investigation type: Occurrence Investigation 
State: International Occurrence type: Incorrect configuration 
Release date: 19 April 2012 Occurrence class: Operational 
Report status: Final Occurrence category: Serious Incident 
 Highest injury level: None 
Aircraft details
Aircraft manufacturer: Airbus Industrie 
Aircraft model: A321 
Aircraft registration: VH-VWW 
Serial number: 3916 
Operator: Jetstar  
Type of operation: Air Transport High Capacity 
Damage to aircraft: Nil 
Departure point:Darwin, NT
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Last update 18 April 2018