At 1845 Singapore Time on 27 May 2010, an Airbus
A321-231, registered VH-VWW and operating as Jetstar flight JQ57,
was undertaking a landing at Singapore Changi International
Airport. The aircraft was not in the correct landing configuration
by 500 ft height above the aerodrome and, as required by the
operator's procedures in the case of an unstable approach, the crew
carried out a missed approach.
The investigation identified several events on the
flight deck during the approach that distracted the crew to the
point where their situation awareness was lost, decision making was
affected and inter‑crew communication degraded. In addition, it was
established that the first officer's performance was probably
adversely affected by fatigue.
The investigation did not identify any organisational
or systemic issues that might adversely impact the future safety of
aviation operations. However, following this occurrence, the
aircraft operator proactively reviewed its procedures and made a
number of amendments to its training regime and other enhancements
to its operation.