Aviation safety issues and actions

ATC Group Practices

Issue number: AO-2010-012-SI-01
Who it affects: All Airservices Australia air traffic controllers
Issue owner: Airservices Australia
Transport function: Aviation: Airspace management
Background: Investigation Report AO-2010-012
Issue release date: 30 November 2010
Current issue status: Adequately addressed
Issue status justification:

ASA has provided evidence of the education program having been conducted.

Safety issue description

Practices used within the ATS Group did not ensure that NOTAMs were effectively reviewed and communicated.

Proactive Action

Action number: AO-2010-012-NSA-001
Action organisation: Airservices Australia
Date: 30 November 2010
Action status: Closed
Airservices Australia has reviewed the procedures for the review and communication of notices to airmen and considers that if correctly applied, the procedures are sound. However, as a result of this incident, Airservices will conduct an education program to highlight the effect on safety, when information pertaining to a controller’s area of responsibility is not considered appropriately or reviewed prior to that information being provided to pilots.

ATSB comment:

The ATSB is satisfied that the action taken by Airservices Australia has adequately addressed the safety issue.
Last update 18 March 2016