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Significant Factors

Summary

  1. The design of the Sector 3 console did not allow for all relevant flight progress strips to be displayed.
  2. The radar controller removed the KANTO flight progress strip after the KAL362 crew reported at that position.
  3. The procedural controller did not hear the request for climb to FL290 by the crew of KAL362.
  4. There was no requirement for the display of KATKI on flight progress strips for all aircraft using the intersecting routes.
  5. The radar controller did not consult with the procedural controller prior to instructing the crew of KAL362 to climb to FL290.
  6. The radar controller did not ensure that vertical separation was maintained between KAL362 and QF16 while the aircraft were in an area of conflict
  7. The crew of QF16 did not hear the request and subsequent approval for KAL362 to climb to FL290.
 
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