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Communication in context: A conversation analysis tool for examining recorded voice data in investigations of aviation occurrences.

Summary

This report presents a tool for representing and analysing recorded voice data in investigations of aviation occurrences, or other transport occurrences. The report is one part of a research consultancy project conducted by the author for the Australian Transport Safety Bureau (ATSB). The two project outcomes are the result of around one month's full-time activity, conducted over March to June 2006.

The overall aim of the project is to explore the potential value of an established sociological academic research methodology, called conversation analysis (often CA), for representing and analysing recorded voice data for investigations of aviation or other transport occurrences. The project can expand the level of understanding that investigators can obtain from a voice recording as part of an investigation. Conversation analysis may be especially valuable for investigating transport occurrences because it focuses on examining the details of communication in context, as it actually occurs in real time.

The project has two parts. The first part is a series of sample transcriptions and analyses of recorded voice data from five occurrences previously investigated by the ATSB or BASI. The second part is this report, and is a tool for using conversation analysis to inform and guide analysis of recorded voice data in investigations.

Type: Research and Analysis Report
Author(s): Dr Maurice Nevile, PhD
Publication date: 30 June 2006
Related: General Aviation
 
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Last update 07 April 2014
 
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