The Australian Transport Safety Bureau has released an interim
factual report into the accident involving the Qantas Airbus
A330-303 in-flight upset, 154 km west of Learmonth WA, 7 October
2008.
The ATSB's preliminary report, released on 14 November 2008,
provided details of the circumstances of the accident, in which the
aircraft abruptly pitched nose-down twice while in normal cruise
flight. The aircraft (registered VH-QPA) was being operated on a
scheduled passenger service (QF72) from Singapore to Perth. At
1240, while cruising at 37,000 ft, the aircraft experienced two
significant uncommanded pitch-down events while responding to
various system failure indications. The crew made a PAN urgency
broadcast to air traffic control and requested a clearance to
divert to and track direct to Learmonth. After receiving advice
from the cabin of several serious injuries, the crew declared a
MAYDAY. The aircraft landed at Learmonth without further incident
at 1350.
The interim factual report released today contains information
on progress, and future direction, of the investigation. Analysis
of the factual information and findings as to the factors that
contributed to the accident are subject to ongoing work and will be
included in the final report.
The investigation to date has identified two significant safety
factors related to the pitch-down movements. Firstly, immediately
prior to the autopilot disconnect, one of the air data inertial
reference units (ADIRUs) started providing erroneous data (spikes)
on many parameters to other aircraft systems.� The maintenance
post-flight report from the aircraft's central maintenance computer
and built-in test equipment (BITE) data for several systems
indicated a problem with ADIRU 1, but no data indicated a problem
with ADIRU 2 or ADIRU 3. Testing of other relevant systems and
components identified no problems with these systems or components
which were related to the circumstances of the occurrence.
Secondly, some of the spikes in angle of attack were not
filtered by the aircraft's flight control computers. The A330 used
a variety of redundancy and error-checking mechanisms to minimise
the probability of erroneous ADIRU data having a detrimental effect
on the aircrafts flight controls. On the A330, angle of attack data
was processed differently to other parameters and, in a very
specific situation, the flight control computers could generate an
undesired pitch-down elevator command. The aircraft manufacturer
reported that it was not aware of any previous event where angle of
attack spikes had resulted in an in-flight upset.
The three ADIRUs from the aircraft were despatched to the ADIRU
manufacturer's facility in Los Angeles. After agreeing a detailed
test plan, testing of the number-1 ADIRU has been ongoing since 17
November 2008.
Completed testing includes physical inspection, ground integrity
test, software program verification, BITE data download, built-in
test and manufacturing test procedures, bus tests, internal visual
inspection and environmental tests. The environmental testing
included subjecting ADIRU 1 to electromagnetic interference (EMI)
tests in accordance with the frequencies and field strengths
specified in international standards. In addition, it was subjected
to specific conducted susceptibility tests at 19.8 kHz, the same
frequency as the Harold E. Holt Naval Communication Station near
Learmonth, and at a field strength of 100 Volts/metre (about 1,700
times the electromagnetic field strength to which the aircraft was
exposed at the time of the in-flight upset when the aircraft was
170 km away from the transmitting station). None of the testing
completed to date on ADIRU 1 has produced any faults that were
related to the pitch-down events.
Testing of ADIRU 1 from VH-QPA is ongoing and will include
further EMI testing, including frequencies associated with onboard
transmitters and other onboard systems that have been nominated by
the investigation team for particular attention. This testing will
be completed before unit disassembly to prevent disturbance to the
unit's hardware that could otherwise be detrimental to the EMI
testing. After disassembly, individual modules will be tested
separately.
Two other occurrences have been identified involving similar
anomalous ADIRU behaviour to the 7 October 2008 occurrence, but in
neither case was there an in-flight upset. The first occurred in
September 2006 and involved the same aircraft and the same ADIRU as
the 7 October 2008 occurrence. Maintenance records for this earlier
event indicate that there were no faults found following systems
testing and an ADIRU re-alignment.
The second event occurred on 27 December 2008, when another
Qantas A330-303 aircraft (VH-QPG) was on a flight from Perth to
Singapore. In response to a similar pattern of fault messages as
occurred on the 7 October 2008 flight, the crew completed the
relevant procedures (introduced since the 7 October 2008
occurrence) to select both parts of the ADIRU off and returned to
Perth for a normal landing. A test plan for the ADIRU 1 of VH-QPG
is being developed.
In addition to the ongoing testing of the ADIRU 1 from both
VH-QPA and VH-QPG:
- the operator has initiated a detailed review as well as
specific ongoing monitoring of ADIRU performance across its A330
fleet, the results of which will continue to be reported to the
ATSB investigation team
- the ADIRU manufacturer is conducting a theoretical analysis of
ADIRU software and hardware to identify possible fault origins
- the aircraft manufacturer is conducting a detailed analysis of
differences in aircraft configuration between the operator's A330
aircraft and other operators' A330 aircraft with the same type of
ADIRU
- a detailed analysis is being conducted of whether there were
any commonalities in operational, environmental or maintenance
aspects of the flights/aircraft that were involved in the
occurrences
- the investigation is examining various aspects of the PRIM
software development cycle, including design, hazard analysis,
testing and certification
- the investigation is examining the performance of the
electronic centralized aircraft monitor and its effectiveness in
assisting crews to manage aircraft system problems.
One flight attendant and 11 passengers were seriously injured in
the 7 October 2008 accident. Eight other crew members and at least
95 other passengers received minor injuries. The investigation has
received responses to a questionnaire or other information from 47%
of the passengers. Analysis of this information indicates that most
of the injuries involved passengers who were seated without their
seatbelts fastened or were standing. However, the investigation has
identified a potential design problem which can lead to inadvertent
release of a seatbelt if it is loosely fastened. The seatbelt
manufacturer, aircraft manufacturer, aircraft operator, the Civil
Aviation Safety Authority (CASA) and overseas investigation
agencies have all reported that they were previously unaware of
this potential problem. Further investigation will consider the
scope of the problem across different types of aircraft, as well as
relevant design requirements for seatbelts and seats.
The ATSB is also aware that a post-incident multi-agency debrief
has been conducted. The debrief included representatives from all
available private, government and non-government organisations
involved in the emergency response to the accident and the Western
Australia Airports Corporation is coordinating actions from that
meeting. The ATSB will review those outcomes in relation to
information obtained at interviews and from responses to the
passenger questionnaire.
Safety action to minimise future risk associated with the issues
identified by the investigation has been taken by the aircraft
manufacturer through the issue of an Operations Engineering
Bulletin (OEB) which provides procedures for crews of Airbus A330
and A340 aircraft to follow in the event of a similar anomalous
ADIRU behaviour in the future. A revised version was issued
following the 27 December 2008 event. The European Aviation Safety
Agency (EASA) and CASA have subsequently issued these bulletins as
Airworthiness Directives.
The aircraft operator issued a Flight Standing Order
incorporating material from OEB. In addition, a program of focussed
training during simulator sessions and route checks was initiated
to ensure that flight crew undertaking recurrent or endorsement
training were aware of the contents of the Flight Standing
Order.
In its media statements providing updates on the investigation
on 8 and 10 October 2008, the ATSB noted that this accident served
as a reminder to all people who travel by air of the importance of
keeping seatbelts fastened at all times when seated in an aircraft.
Further, on 27 October 2008, the Australian Civil Aviation Safety
Authority issued a media release that stated that the occurrence
was a timely reminder to passengers to 'remain buckled up when
seated at all stages of flight'. The media release also highlighted
the importance of passengers following safety instructions issued
by flight crew and cabin crew, including watching and actively
listening to the safety briefing given by the cabin crew at the
start of each flight.
The ATSB expects to release a final report into this accident
towards the end of 2009. However, the ATSB will immediately bring
any critical or significant safety issue(s) to the attention of the
relevant organisations best placed to address them, should any such
issue(s) arise. The ATSB will also publish details of any such
issue(s).
Media contact: 1800 020 616