Rail accident or incident notification

  • ATSB is the national independent, no-blame safety investigator for rail incidents and accidents.
  • Report all Category-A rail occurrences to the ATSB on 1800 011 034.

The table below highlights who you should notify for Category-A occurrences in each state and territory. It also shows who will be investigating an accident or incident in each state and territory. 

State/
Territory

Who should I notify?

Investigator

South Australia

Report Cat. A occurrences immediately to the
ATSB on 1800 011 034.

Send written reports of Cat. A and Cat. B occurrences to the Office of the National Rail Safety Regulator within 72 hours.

The ATSB.

Tasmania

Report Cat. A occurrences immediately to the
ATSB on 1800 011 034.

Send written reports of Cat. A and Cat. B occurrences to the Office of the National Rail Safety Regulator within 72 hours.

The ATSB.

NSW

Report Cat. A occurrences immediately to the
ATSB on 1800 011 034.

Send written reports of Cat. A and Cat. B occurrences to the Office of the National Rail Safety Regulator within 72 hours.

The ATSB and the Office of Transport Safety Investigations will continue investigating throughout NSW.

ACT

Report Cat. A occurrences immediately to the
ATSB on 1800 011 034.

Send written reports of Cat. A and Cat. B occurrences to the Office of the National Rail Safety Regulator within 72 hours.

The ATSB.

Northern Territory

Report Cat. A occurrences immediately to the
ATSB on 1800 011 034.

Send written reports of Cat. A and Cat. B occurrences to the Office of the National Rail Safety Regulator within 72 hours.

The ATSB.

Victoria

Report Cat. A occurrences immediately to the
ATSB on 1800 011 034.

Send written reports of Cat. A and Cat. B occurrences to the Office of the National Rail Safety Regulator within 72 hours.

The ATSB and the Chief Investigator Transport Safety will continue investigating throughout Victoria.

Western Australia

Report Cat. A occurrences immediately to the
ATSB on 1800 011 034.

Send written reports of Cat. A and Cat. B occurrences to the Office of the National Rail Safety Regulator within 72 hours.

The ATSB.

Queensland

Report Cat. A occurrences immediately to the 
ATSB on 1800 011 034

Send written reports of Cat. A and Cat. B occurrences to the Office of the National Rail Safety Regulator within 72 hours.

The ATSB.

 

The ATSB and the ONRSR are working with all states and territories to make notifications and investigation arrangements more consistent across Australia. We’ll let you know when there are any changes to the reporting requirements listed above. 


Voluntary and confidential reporting (REPCON)

A national voluntary and confidential reporting scheme (REPCON) is available for anyone with concerns about rail, aviation or maritime safety. 

Managed by the ATSB, REPCON will gather information about unsafe transport practices so that action can be taken to address them. Anyone can confidentially report concerns about such things as unsafe scheduling or rostering, unsafe operating procedures or the by-passing of safety instructions. 

If you have a transport safety concern, you can confidentially report it by:

More information

The changes to Australia’s rail notification and investigation arrangements are part of the broader reforms to the national rail safety regulations and investigations. 

Read more about the reforms.


Related: Reporting
Last update 07 March 2019